COVID-19 Updates
FCC Extends Key E-Rate Program Deadlines Due to COVID-19 Pandemic
WASHINGTON, April 1, 2020—The Federal Communications Commission today announced extensions of key E-Rate service implementation and filing deadlines to provide relief to program participants affected by the COVID-19 outbreak. These extensions, granted by the FCC’s Wireline Competition Bureau, will alleviate administrative and compliance burdens on schools and libraries and enable them to focus on transitioning to remote learning during the pandemic.
More information can be found here
TVCTV Coverage Continues During Pandemic
Keep up-to-date with your local government’s response to the coronavirus pandemic as TVCTV continues to provide live coverage of numerous city council and county board meetings every week.
City Hall buildings are closed but city services continue to operate and public officials are keeping constituents informed through their weekly meetings. Viewers can watch live coverage of the Beaverton, Cornelius, Forest Grove, Hillsboro, King City, Lake Oswego, Tigard, Tualatin, Washington County Board and West Linn City Council meetings on TVCTV Channels 23, 28 & 30.
The MACC TVCTV YouTube page is now livestreaming Channels 28 & 30 and meeting archives can be found on tvctv.org.
Washington County Chair on County Talk
March 19, 2020- Washington County Chair Kathryn Harrington discusses the county’s current COVID-19 response strategies and more in the latest episode of County Talk now airing on TVCTV.
In this installment of County Talk Chair Harrington talks about the importance of working closely with public health and government leaders during the virus outbreak in delivering informed and accurate messages to the community. With the coronavirus impacting every aspect of the community Washington County continues to operate by three guiding principles: Ensuring people are safe, preserving the capacity of the medical care system and supporting the business community. Chair Harrington remains steadfast in making sure all county decisions are based on up-to-date information.
In addition to the virus response strategies, Chair Harrington touches on Census 2020 protocol and the county’s Public Safety Levy and Library levy renewal that will appear on the ballot this May. Washington County also continues its efforts to prevent and end homelessness and alleviate traffic congestion throughout the community.
Watch Chair Harrington’s County Talk interview and additional COVID-19 Public Service Announcements on Channels 28 & 30 and on MACC-TVCTV social media pages.
Comcast Closing Xfinity Store at Bridgeport Village
Effective Tuesday, March 31, Comcast will be closing its Xfinity Store, located at Bridgeport Village, for an indefinite period due to the impact of the Coronavirus. In the meantime, customers and subscribers can access customer assistance and Comcast products and services by telephone, app, and through Comcast’s website, www.xfinity.com.
At this time Comcast will continue to operate the Hillsboro Xfinity store, but may need to close in the future as well.
COVID-19 Comcast Response (March 15)
Comcast is committed to ensuring that its services are available for all citizens – especially those who are economically disadvantaged and children who need to continue their learning from home. Effective immediately Comcast has committed to the following:
- Current Internet Essentials program participants (For low income individuals for $9.95 per month) will be seeing an increase in Internet speeds to 25/3 Mbps – which will be a permanent speed increase.
- Any new Internet Essentials customers will receive the first two (2) months service free of charge and Comcast will assist them with the acquisition of a note book computer.
- Comcast will not terminate service to any residential or small business customers because of their inability to pay their bills due the disruptions caused by COVID-19.
- Comcast will waive any late fees that any residential or small business customers incur because of their economic circumstances related to COVID-19.
- Comcast is lifting all data caps on its services to ensure that customers have the access the require during these times without having to worry about increased charges.
- Comcast is opening up all of its WiFi hotspots to any resident who needs them during this time.
- Comcast stores will remain open to our customers and those non-customers who may need access to the Internet and mobile phone services.
- Comcast’s tech team will continue to serve all residents and businesses where new services are needed or when there are issues with current services.