Metropolitan
Area
Communications
Commission

MACC administers the Cable Television franchise agreements for 15 jurisdictions in Washington and Clackamas counties.

Consumer Protection

MACC works to see that consumers get the goods and services they pay for.  Service standards are protected by franchise agreements between MACC and Cable TV providers. We can help if you have a dispute with your Cable TV provider.

Public Communications Network

The PCN provides quality, affordable telecommunications and high-speed internet services by putting cable-based bandwidth into public service.

TVCTV

MACC provides Public, Education, and Government programming through Tualatin Valley Community TV.  With 5 channels on Comcast, Frontier, and CenturyLink, TVCTV provides a critical way for residents to stay informed on local issues local and express their views.

Dispute resolution

Getting Help

Contact Your Provider

Please contact your provider first and give them an opportunity to resolve the issue before contacting MACC.

 

Comcast Xfinity: 1-888-824-8264
Frontier: 1-877-462-8188
CenturyLink: 1-800-244-1111

Submit a Complaint

To submit a complaint, please fill out the form below or call MACC at 503-645-7365

MACC serves  the cities of Banks, Beaverton, Cornelius, Durham, Forest Grove, Gaston, Hillsboro, King City, Lake Oswego, North Plains, Rivergrove, Tigard, Tualatin, West Linn and parts of Washington County. 

Comcast Franchise
This franchise agreement was recommended by the Commission on June 10, 2015 and is effective from July 1, 2015 through June 30, 2025.

Frontier Communications Franchise
On July 1, 2010, Frontier Communications assumed the existing Verizon franchise agreement. The franchise is effective through May 25, 2022.

CenturyLink Franchise
This franchise was recommended by the Commission on July 8, 2015 and is effective from October 22, 2015 through December 31, 2020.

(503) 645-7365

15201 NW Greenbrier PKWY, C-1 Beaverton, OR 97006

M-F: 10am-5pm, S-S: Closed