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Member Jurisdictions and Franchise Agreements

MACC regulates and enforces the Comcast, CenturyLink, and Frontier cable franchise agreements for Banks, Beaverton, Cornelius, Durham, Forest Grove, Gaston, Hillsboro, King City, Lake Oswego, North Plains, Rivergrove, Tigard, Tualatin, West Linn, and parts of Washington County shown in the map.

View the MACC Intergovernmental Agreement authorizing MACC to regulate the Cable Franchises for the member jurisdictions.

Jurisdictions-2015  Banks North Plains Hillsboro Cornelius Forest Grove Washington County Gaston Beaverton Tigard King City Durham Lake Oswego Tualatin Rivergrove West Linn Image Map

 

Franchise Agreements
 

Comcast Franchise July 2015
This franchise agreement was recommended by the Commission on June 10, 2015 and is effective from July 1, 2015 through June 30, 2025
adobePDFicon View Franchise Agreement

Frontier Communications Cable Franchise
On July 1, 2010, Frontier Communications assumed the existing Verizon franchise agreement.  The franchise is effective through May 25, 2022
adobePDFiconView Franchise Agreement

CenturyLink Franchise
This franchise was recommended by the Commission on July 8, 2015 and is effective from October 22, 2015 through December 31, 2020
adobePDFicon View Franchise Agreement

Filing a Complaint

Every effort should be made to contact your cable provider and allow them to resolve the dispute.

MACC is the local government authority for cable systems in the Tualatin Valley. Customer service standards, technical (performance) standards and construction standards are some of the major areas where MACC offers consumer protection.

To submit a complaint, please fill out the complaint form on our website, or call MACC at 503-645-7365.

Helpful Resources